Shown above is a proof of the item you asked us to produce

Upon your approval, we will print the item shown in the proof above. If ANY corrections or revisions need to be made, DO NOT approve your order!

Instead, give us a call and have us make any changes that are necessary. When those changes have been made, we will post a new proof for you to approve. Then, and only then, should you approve your design.

BEFORE APPROVING, PLEASE READ THE FOLLOWING INFORMATION CAREFULLY

1. Make certain you are satisfied with the layout and design of the proof shown above.

2. Check the proof carefully to make certain there are no typographical errors. If there are, let us know and we will correct them.

3. If you asked to have the union bug / union label printed on your item, make certain you see it in the proof shown above. If the union bug doesn't show in your proof, it will not be printed on your finished product.

If it doesn't show in the proof, call and let us know the union bug / union label wasn't included in your proof and we will post a new proof for you to approve.

4. One half hour of design time is included in our price. For most orders that is enough time
to complete the initial design and perhaps one minor revision. Complex jobs or jobs that need multiple revisions may require more time than the 1/2 hour included. If additional time is needed to complete your artwork, additional time is priced at $30 per half hour. Before any revisions are made, it is our policy to first obtain credit card payment information.

5. How your computer monitor is calibrated can dramatically affect the way you see color on-screen. Because of this, it is possible the colors you see in your on-screen proof may be somewhat different than they will be on your finished product.

Artwork for the items we produce will be printed on a high-quality, Xerox Docu-Color 5000 digital color laser printer. We do not provide EXACT Pantone color matching.

6. As a standard business practice, some items we produce will carry our tag line. The tag line is placed in an inconspicuous area and will carry our company name, phone number and web address. (On buttons, the tag line is placed on the curl of the button.

If the custom item(s) you are having produced are for resale, or if for any reason you would prefer not to have our tag line on your custom printed item, let our customer service representative know when you are approving your design(s) and we will remove it.

7. We will typically start printing your item as soon as you approve the design. If you call back 10 or 15 minutes later and ask for a revision, your item may have already been printed. We can still revise the item at that point, if you wish. However, there will be a charge for any items that have already printed. Additional art charges may also apply.

8. Most orders are produced and ready to ship 24 hours AFTER you approve your design.

If you are on a tight schedule and need your item in-hand by a specific date / time, please let us know when you approve your design. Ask our customer service representative to confirm when your order will be ready to ship.

8. Orders are shipped F.O.B. Phoenix, AZ.

Unless you request otherwise, orders usually ship by UPS Ground.

Other shipping methods are available (upon request), but those methods are additional.

9. Packages can sometimes be delayed in transit due to weather or other unforeseen circumstances. Please choose a shipping method that allows adequate time for your order to reach you, even if there were to be a delay. While we guarantee we will ship your order on the date promised, we cannot guarantee the time or date when the shipper you choose will deliver it. We are NOT responsible for orders lost or delayed while in transit.

For more information about our shipping policies and procedures, click here. You will find important information here regarding your options and our responsibilities. So if you are going to have us ship your order, please take the time to read it.

PLEASE NOTE: Orders that have been proofed and approved by the customer, or customer's representative, will only be re-printed / re-done at the customer's expense.

So please check your prototype / proof carefully before approving your design.

To approve or to have us make changes to your prototype
please call us at

(800) 243-8293

or (623) 869-8233